Privacy Policy
Information We Collect On Our Sites
Information You Provide To Us
The Sites may ask you to provide information that could reasonably be used to contact you or to identify you personally (such as your name, e‑mail address, telephone number, or home address ("Personal Information")). For example, G‑Knot may collect Personal Information when you register on the Sites, request information, submit comments or participate in some promotion, survey or other feature of the Sites, or otherwise communicate or interact with us.
The Sites may also ask you to provide other information about yourself, such as demographic information (gender, zip code, age, etc.) or information about your preferences and interests. If we combine demographic or other information we collect about you with Personal Information about you, we will treat the combined information as Personal Information. If the Sites allow you to apply to become a customer of G‑Knot, additional information may be requested and collected from you via customer application forms and other forms. If you do not want your Personal Information collected, please do not submit it.
Information We Collect Automatically
Whenever you visit or interact with the Sites, G‑Knot, as well as any third‑party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Sites are accessed and used ("Usage Information"). Usage Information may include, in part, browser type, operating system, the page served, the time, and the preceding page views.
This statistical data provides us with information about the use of the Sites—such as how many visitors visit a specific page, how long they stay on that page, and which hyperlinks, if any, they click on. This helps us keep our website fresh and tailor content to visitor interests. Usage Information is generally non‑identifying, but if G‑Knot associates it with you as a specific and identifiable person, G‑Knot treats it as Personal Information.
G‑Knot also automatically collects your IP address or other unique identifier ("Device Identifier") for the computer, mobile device, technology or other device (collectively, "Device") you use to access the Sites. A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier.
How We Use the Information We Collect
Primary Uses
- Deliver, maintain, and improve our Services, including our smart‑wallet hardware, applications, and related software.
- Provide customer support and respond to your inquiries.
- Personalize content, recommendations, and user experience.
- Ensure security, prevent fraud, and detect misuse.
- Analyze usage for product enhancements, research, and development.
Marketing & Communications
Send administrative information such as confirmations, invoices, technical notices, updates, and security alerts.
Send promotional communications that we believe may be of interest to you, subject to your consent where required by law. You may opt out of marketing emails at any time by following the unsubscribe instructions in those messages.
Sharing of Information
Service Providers
We may share Personal Information with trusted third‑party vendors, consultants, and service providers who perform services on our behalf, such as hosting, analytics, customer service, authentication, marketing, and email communications. These third parties are bound to keep such information confidential and use it only for the purposes for which we disclose it to them.
Business Transfers
We may share information as part of any merger, acquisition, financing, or sale of company assets, or in the event of an insolvency, bankruptcy, or receivership in which Personal Information could be transferred to third parties as a business asset.
Legal Requirements
We may disclose information if required to do so by law or in the good‑faith belief that such action is necessary to: (i) comply with a legal obligation, (ii) protect and defend the rights or property of G‑Knot, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Our Agreement to Not Share Your Personal Information
Except as described in this Privacy Policy, G‑Knot does not sell, rent, or share your Personal Information with third parties for their own independent marketing purposes without your consent.
Routine Transfers
Your information may be transferred to, and maintained on, servers and databases located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We use appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure that cross‑border data transfers comply with applicable laws.
Legal Disclosures
We may disclose your information to courts, law‑enforcement authorities, or other government bodies when we have a good‑faith belief that we are required or permitted to do so by law.
Information We Receive from Third Parties
We may receive information about you from other services, including authentication providers, wallet providers, device partners, or identity‑verification services you choose to link with G‑Knot.
Your Choice and Access
You may review, update, correct, or delete the Personal Information in your account by contacting us at privacy@g‑knot.io or through your account settings. We will respond to your request within a reasonable timeframe.
You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in such emails.
Do Not Track Signals
Our Sites do not respond to browser "Do Not Track" signals.
Information Security
We employ technical and organizational measures designed to protect the security of your information, including encryption, access controls, and data‑minimization practices. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Children
Our Services are not intended for children under 13. We do not knowingly collect Personal Information from children. If we learn that a child has provided us with Personal Information, we will delete it in accordance with applicable laws.
Transfer of Your Information
Your information may be processed and stored in the United States or any other country in which G‑Knot or its service providers maintain facilities. By using the Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country.
Retaining Personal Information
We retain Personal Information as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Consent to Processing and Transfer of Information
By using our Services, you consent to the processing and transfer of your information as described in this Privacy Policy.
Changes
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the choices available to you.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: privacy@g‑knot.io
Effective Date: May 20, 2025